🎁 Get ₹150 Gift Card on your next order when you shop ₹1499+. Quality-first products, built to last.

REFUND & RETURN POLICY

1. No Returns After Delivery

Once a product has been delivered, returns are not accepted under any circumstances, except in cases of damaged, defective, or missing items as outlined below.

Customers are requested to carefully review product details, specifications, and order information before placing an order.

2. Damaged or Defective Product Claims (Unboxing Video Required)

If you receive a product that is damaged or defective, you must provide a clear and continuous unboxing video as proof.

Unboxing Video Guidelines:

  • The video must be recorded from opening the sealed package

  • The product and damage/defect must be clearly visible

  • The video must be unedited and continuous

  • The outer packaging, inner packaging, and product must all be visible

⏰ The unboxing video must be submitted within 48 hours of delivery.
Claims without a valid unboxing video or after 48 hours will not be accepted.

3. Missing Items

If any item is missing from your order:

  • You must notify us within 48 hours of delivery

  • Proof (unboxing video or images, if requested) may be required

If the missing item cannot be fulfilled, a refund for the missing item(s) will be issued.

4. Return Shipping Responsibility

If your return request is approved:

  • The customer is responsible for return shipping charges

  • The product must be returned using a reliable courier service with tracking

  • The product must be returned in its original condition and packaging

Once we receive and inspect the returned product, we will proceed with a refund or replacement, as approved.

5. Refund Process & Timeline

Refund Approval

  • All refund requests are subject to verification and approval by our support team

  • You will be notified via email once your refund request is approved

Refund Processing Time

  • Approved refunds will be processed within 7 working days

  • Refunds will be credited to the original payment method

Notifications

  • Customers will receive email updates at key stages of the refund process

Exceptions

  • In rare cases requiring additional verification, refund processing may take longer than 7 working days. Customers will be informed accordingly.

6. Non-Returnable & Non-Refundable Items

The following items are not eligible for return or refund:

  • Products that have been used, altered, or damaged by the customer

  • Products without original packaging

  • Products marked as “Non-Returnable” on the product page

  • Orders without valid proof (unboxing video, where required)

7. Refund Eligibility Summary

Refunds may be issued in the following cases:

  • Damaged or defective products (after verification)

  • Missing items (if replacement is not possible)

Refunds may be full or partial, depending on the nature of the issue.

8. Time Limit for Reporting Issues

All issues related to:

  • Damaged products

  • Defective products

  • Missing items

Must be reported within 48 hours of delivery.
Requests made after this period will not be entertained.

9. Contact Us

For any return, refund, or policy-related inquiries, please contact us:

Email: contact@worldondeal.com
Phone: +91 70412 57141